IT Coordinator

Description

Responsibilities: 

·        Create a smooth functioning of information technology by serving as the primary liaison between the technical and non-technical personnel.

·        Track all internal help requests and ensures they're filled, monitors computer performance to determine any problems and performs administrative tasks such as tracking computer-related orders, billing, maintaining license documentation and renewing upgrades.

·        Perform day-to-day computer support such as installing basic software and providing updates.

·        Handle IT Tickets by managing their individual task schedules, monitoring their progress, and following through until each task is complete.