Community Manager

Description

This position will be in our New Orleans, La office

Responsibilities

·         Be the public voice of High Voltage Software for community, communicate and build strong relationships with our players and maintain external presence

·         Monitor forums and other communications to identify common player issues and patterns to help teams be more responsive 

·         Report feedback from the community to the production teams

·         Required to uphold the values and professionalism as outlined by the moderators code of conduct

·         Communicate with High Voltage Software management and  development teams to obtain updates and news to inform community in timely manner

·         Plan and execute online/offline activities including shows, tournaments and contests

·         Provide resolutions to players and internal department as needed

Requirements:

• Excellent written and verbal communication skills  
• Experience in player community management
• Experience working in a fast-paced and changing environment
• Knowledge about player behavior analysis
• Self-motivated and willingness to work a varied schedule, weekends or off-shift
• Excellent PC skills in MS Office

Bonus!

• Knowledge and experience in the company products
• Prior experience in working with game communities, content management, forum administration or blogging
• Strong familiarity with gaming industry and online gaming communities