Quality Assurance Lead (Temp)

Description

Monolith Productions seeks a Quality Assurance Lead to join our team. The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance effort for the entire title in liaison with our external QA partners. The QA Lead works closely with the production team, development team, peers and testers to create a complete testing process.  In addition the QA Lead is a QA leadership role, where the QA Lead is responsible for stewarding and supervising testing personnel assigned to the QA Lead’s project.

Responsibilities

• Work with external QA and the development team to establish thorough test plans and expectations of product quality in accordance with QA and development team goals.
• Communicate with the external QA team and provide a clear plan of what to test and what to look out for to maximize testing effectiveness.
• Liaise with off-site testing team to ensure they have everything they need to get the most out of each testing cycle and address or escalate any issues impacting test.
• Compile test reports for the development team
• Report external QA metrics to QA management
• Analyze test cycles and provide reports to development team on problem areas

• Manages day-to-day activity in the issue tracking database, including routing issues, providing feedback to testers on the quality of their bug write-ups, and helping perform end-of-project triage.
• Communicates with development and production teams to provide timely and accurate updates related to the project and immediately escalates critical issues to appropriate stakeholders.  Provides feedback to production and development on the state of the game via issues reported in bug-tracking software, timely project status updates, and via e-mail and face-to-face interactions while working with QA Manager.
• Other duties as assigned.

Skills

• Leadership: You know the value of a team and understand how to build professional relationships that maintain the confidence and transparency needed for successful AAA game development. You believe a strong team is invested in the product and engender a sense of ownership in the project on all levels.
• Project Knowledge: You understand the game development cycle and can direct the focus of QA testing to address the needs of the development team through all critical stages of the project lifecycle.
• Communication: You are able to use a variety of communication techniques to effectively report the status of QA testing as it relates to project health. You know how to identify critical data and provide concise actionable analysis for that data.
• Multitasking: You are able to nimbly adapt based on changing project needs and effectively reprioritize your workload as well as evaluate and communicate priority tasking to the QA team.
• Emissary: Experience managing communication with external partners to ensure cross-team alignment and successfully achieving benchmarks in quality. 

The Warner Bros. Entertainment Group of Companies is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran's status (including protected veterans, as may be required by federal law), sexual orientation or any other category protected by law.