Help Desk Assistant
Description
In this entry level IT position, you will interface with hiring managers to create requests to provision technology, software, and access for new associates.
Duties and Responsibilities:
- Assist in the provisioning of new hire hardware and software assets.
- Includes functions in support of end user needs when onboarding.
- Includes support of hardware and software provisioning for existing employees.
- May include support of low-level network issues, such as password set-up and resets.
- Provides clear concise communication with individuals
- Contributes to the completion of milestones associated with specific IT projects.
- Provides project support to IT managers and staff.
- Provides support for IT asset management and asset audits
- Provides solutions to a variety of technical problems of moderate scope and complexity.
- Has the ability to work in a fast and expanding environment.
Requirements:
- Lifting requirement up to 50 lbs.
- Help Desk Service Experience 6 - 12 months
- Basic understanding of hardware troubleshooting and repair
- Advanced understanding of Windows
- Will need to regularly use MS excel and other (internal) systems to request accesses/software.
- Degree preferred or applicable professional experience
About Us:
Sledgehammer Games, the Developers of: Call of Duty, Advanced Warfare, was founded with a singular goal: Achieve Excellence, while making and having fun! We have a state of the art facility, an industry leading development team, and a studio culture built to promote and support world class game developers. If you are passionate and driven to do your best work, and have a desire to work on the most successful FPS franchise in the history of video games, please apply online.
http://www.sledgehammergames.com/careers
This Job is no longer active!