Systems Technician
Description
Purpose of the
job:
The
Systems Technician provides front line support to all users as well as
serving as a liaison between the users and the Systems Administrators.
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Essential
Functions/Responsibilities:
- Responding
to helpdesk tickets and support calls
- Installation
and troubleshooting of software packages
- Training
of staff on the use of standard desktop applications and tools
- Setup
and configure workstations for new employees
- Relocate
and configure workstations as dictated by production requirements
- Calibration
of color critical displays
- Provide
general technical support to the Studio
- Complete
documentation as required, including updating inventory databases and user
account administration
- Collaborate
with other members of the global Systems Technology group to implement company-wide
standards and practices
- Responsibilities
sometimes require working evenings and weekends with little or no advanced
notice.
- Other
duties as assigned
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Qualifications:
Education, Experience, and Skills Required:
- Experience
in a large scale Linux computing environment, preferably in visual effects or
animation
- Experience
with Microsoft and Apple operating systems in a networked environment
- Experience
working in a large NFS/NAS environment
- Experience
with Google Apps and GMail email client applications
- Experience
with Microsoft Office and Open Office applications
- Familiar
with information security practices and procedures
- Must
be an enthusiastic self-starter who works well in a distributed team
environment
- Ability
to quickly assess complex problems and make critical decisions while under
deadline
- Strong
oral and written communication skills
- Linux
and Microsoft Certifications a plus
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Working Conditions
and Environment/Physical Demands:
- Office
working environment.
- Hours for
this position are based on normal working hours but will require extra
hours pending production needs.
- Walking/bending/sitting.
The above statements are intended to
describe the general nature and level of the work being performed by people
assigned to this work. This is not an
exhaustive list of all duties and responsibilities associated with it. Digital Domain Vancouver management reserves
the right to amend and change responsibilities to meet business and
organizational needs. |
This Job is no longer active!