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FOX

Los Angeles, California - United States
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Help Desk

Description

Job Description

The Help Desk role is to provide technical support and distribute graphic elements to FS1 and FOX Sports broadcasts. 

 

Responsibilities

  • Support and troubleshoot technical issues with graphics output machines (Duet/Viz) and associated software (Lyric/Trio/Content Pilot/iNews/Object Store) used for studio and remote broadcasts
  • Set up, test and ship equipment
  • Walk graphics operator through set up and how to use FOX specific applications 
  • Deliver graphic assets to studios and remotes
  • Work with producers and broadcast associates to fulfill graphics orders
  • Manage, process, and update status of sponsor requests

 

 

Qualifications

  • Working knowledge of computer networks
  • Knowledge of database and application programming a plus
  • Strong familiarity with Windows/PCs
  • Familiarity with Photoshop and After Effects
  • Must be a strong communicator
  • Must have strong customer service phone skills
  • Must have flexible hours and available on weekends
  • Ability to work in a fast-paced environment but also be pro-active during down times
  • Must be able to multitask

 

Email resumes and portfolio link to graphics.resumes@fox.com