Description
FuseFX is
seeking a Facility Operations Manager
who will serve as an operational and administrative lead for our Los Angeles facility,
housing 200+ employees. They play a key
role in the day to day employee and client experience.
Overall
Responsibility:
The Facility Operations Manager is responsible for overall
office activities, front desk reception, and studio facilities, including
developing and supervising programs for the efficient utilization of services
and equipment.
- Create
and communicate a welcoming atmosphere and positive experience for all clients,
vendors, and staff.
- A
detailed self-starter with the ability to handle multiple priorities with a
high level of accuracy.
- Understand
the concerns and daily priorities of the studio, maintain flexibility, and
pro-actively tackle issues when necessary.
- Effectively
evaluate and communicate priorities, recognizing when studio management and
executive stakeholders need to be involved.
- Learn
and understand the workings of the company on a broad level to assist the front
desk in all related activities.
- Demonstrate
ability to define, lead, and own project work.
- Skilled
problem solver with the ability to create and communicate solutions
Job Related Responsibilities:
Operations
- Oversee
reception and make sure proper procedures are being used. Support receptionist
/ front desk duties – answering phones, receiving clients/visitors, checking
media/drives in and out, regular restocking. Ensure that front desk and
facilities security protocols are understood and adhered to by all facilities
staff.
- Oversee
Office Coordinators by setting clear expectations and duties on a daily basis
to ensure effective operations at Reception including telephone communications
for both internal and external customers.
- Be
cognizant of general company security policy and alert company security team to
any breach.
- Manage
the secure handling and tracking of hard drives containing critical data:
logging in/out, picking-up, delivery and general inventory. Contacting Post Houses if drives have not
been returned within 2 weeks. Contacting
internal Producers if client drives have been in vault for over 2 weeks.
- Own the execution of desk and office moves in
collaboration with IT and Production Management. Identify appropriate times for
moves to take place and ensure that set-up of work spaces is complete and
function for employees to resume work.
- Ensure the company phone list is up to date
and distributed when changes are made.
- Order
general office supplies (food, cleaning supplies, stationery, business cards
and other items) from vendors; electing cost-effective options, when
appropriate.
- Compile
weekend work schedule by checking with Producers, Supervisors, IT and Render
staff. Ensure that weekend crew are aware of opening and closing times. Open and close the office as needed.
- Coordinate
timesheet collection for bi-weekly payroll, working with supervisors to ensure
all timesheets are sorted in a timely manner and submitted to HR.
- Organize
office events as directed by senior management and engage with outside vendors.
Look for opportunities to enhance employee experience and company culture at
the Los Angeles studio.
- Coordinate
office travel and understand and effectively communicate travel and expense
policies to staff when book travel. Balance controlling travel costs with
ensuring staff arrive at their destination prepared for work.
Facilities
- Maintain
a pleasant and functional office space. Oversee and coordinate all building
maintenance. Handle furniture and supply requests. Communicate any
facility-related issues to upper management, and suggest and coordinate
solutions. Works closely/coordinates with Landlord and Property
Management Group.
- Responsible for maintaining a safe, clean,
and efficient work space, and partner with HR to ensure compliance with health
and safety standards. Leads health and safety committee, providing
documentation and outlines for emergency preparedness.
- Coordinate, oversee and/ or manage work
assignments performed by technicians, vendors, and contractors performing
building maintenance, and janitorial work.
Evaluate quality and
cost of contractors work and
make recommendations for approved vendors/services. Respond quickly to
emergency maintenance requests.
- Prepare conference rooms and screening rooms
for key client visits, including refreshments and snacks.
- Manage and track operational costs, building
maintenance, office supply orders, and cleaning/handyman.
Qualifications Required:
- Exceptional
customer service and team skills
- Must be
effective communicator, flexible and adaptable, with the ability to handle
multiple priorities.
- Experience
working in a studio environment preferred.
- Mechanical
knowledge at the level which will allow the candidate to perform the Building
Maintenance Coordinator duties as stated above, including ability to carry
out minor facility repairs and building upkeep (i.e. resetting HVAC
systems; touch-up painting; minor carpentry)
- Proficiency
with hand and power tools
- Intermediate
level PC skills including Microsoft Office
- Must be able
to meet the physical demands of the position including lifting-up to 50
pounds
- Must be an
effective communicator
- First Aid +
CPR Certified preferred, not required
- Must be
available to work overtime
- May be required
to drive for work and must have reliable vehicle and clean driving record.
The information contained
herein is not intended to be an all-inclusive list of the duties and
responsibilities of the job, nor are they intended to be an all-inclusive list of
the skills and abilities required to do the job. Other duties, responsibilities
and activities may change or be assigned at any time with or without notice. The
duties and responsibilities in this job description may be subject to change
due to reasonable accommodation or other reasons.