Frank Garofalo F/T or 1099

Redlands, California
UI Engineer at Esri


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Summary

User Experience Architect with a background in web development, graphic design, and interactive multimedia. Past employment with media, consumer products, and entertainment companies. Quality driven professional with leadership experience and strong work ethic. Master of Science in Computer Graphics Technology with a specialization in qualitative research for interactive multimedia from Purdue University. I have a passion for producing a quality experience for the user by combining creative designs and functional development to achieve a balance of information architecture.

Education

Bachelors Degree in at Purdue University

Masters Degree in at Purdue University Graduate School

Experience

Software User Interface Designer at Garmin International

Sep 2010 - Present
Job Duties: UI / Front End / HUD - Expert, Evaluate New Business Oportunities - Advanced, Strategic Partnerships / Planning - Advanced, Competitive Market Analysis - Intermediate Software: Microsoft Word - Expert, Adobe Creative Suite - Expert, Microsoft Excel - Advanced, - Advanced, Illustrator (v.10 to CS5) - Advanced Summary: * Developed concepts for project stakeholders to maximize user-centered design through a balance of aesthetics, functionality, language translations, and usability for Garmin's personal navigation devices * Leveraged user testing research, user personas, task/goal analysis, heuristic and competitive reviews to craft industry-leading user experiences * Created and refined user-experience through deliverables, including task and gap analyses, scenarios, wireframes, flow diagrams, prototypes, and user-requirement documents * Discovered and addressed a user/customer experience issue to save an est. $2.1 million annually * Prepared and presented design recommendations based on business goals, user research, user-centered design and information architecture principles to C-Level Management

Intern at Bank of America

May 2007 - Jul 2007
Job Duties: Software: , DreamWeaver, PhotoPaint Summary:Improved internal communication by launching a wiki as a knowledge management repository; Served as the Technical Delivery Lead to on-board new affinity cards for July & August 2007, budget: $60,000; Collaborated to innovate new offering of Bank of America desktop widgets using XML and AJAX technology

Graphic Designer / Marketing Associate at Louisville Metro Government - Waterfront Development Corporation

May 2006 - Aug 2006
Job Duties: Software: , Illustrator (v.10 to CS5), Photoshop, Microsoft Office, Microsoft Word, Microsoft Excel, Powerpoint, Microsoft Outlook Summary:Designed marketing materials including: brochures, flyers, advertisements and new signage for office exterior; Produced a bi-weekly newsletter sent out to over 1160 subscribers; Obtained listing on tourism, local, and social web sites for special event cruises

Disney College Program at Walt Disney Company

May 2005 - Jan 2006
Job Duties: Software: , Photoshop Summary:Establish guest service skills in high volume area; displayed adaptability in a diverse work environment; Recipient of the Silver Whistle Quarterly Award for outstanding job performance, service, quality and dedication; Increased sales at the Marina by designing a new Specialty Cruise Flyer utilizing creative thinking skills

Freelance at Cyber View

Jun 1999 - Present
Job Duties: Sales / Marketing - Intermediate, Project Management - Intermediate, Manage / Train Staff - Intermediate, Strategic Partnerships / Planning - Intermediate, Client Interface / Sales / Mgmt - Intermediate, Pricing - Intermediate Software: XML - Expert, HTML - Expert, CSS - Expert, XHTML - Expert, JavaScript - Advanced, Windows - Advanced, MySQL - Advanced, PHP - Advanced, Microsoft Outlook - Advanced, FTP - Advanced, ActionScript - Advanced, AJAX - Advanced, Adobe Creative Suite - Advanced, Microsoft Office - Advanced, Photoshop - Advanced, Microsoft Word - Advanced, Microsoft Excel - Advanced, Powerpoint - Advanced, Flash - Advanced, Illustrator (v.10 to CS5) - Advanced, DreamWeaver - Advanced, SQL - Intermediate, , FireWorks, ASP, DHTML Summary:Started my own business in July of 1999 as Cyber View at age 14 – cyberviewsites.com; Incorporated the business as Garofalo Enterprises Inc d.b.a. Cyber View in August 2000; Developed a content management system in 2004, called CyberStudio (version 4.0 released July 2008); Developed a residential life management system in 2007, called myRA Portal (version 3.5 released July 2009)

User Experience Developer at Garmin International


Job Duties: UI / Front End / HUD - Expert, Sales / Marketing - Intermediate Software: HTML - Expert, Microsoft Word - Expert, CSS - Expert, XHTML - Expert, Adobe Creative Suite - Expert, Flex - Advanced, JavaScript - Advanced, Microsoft Excel - Advanced, Illustrator (v.10 to CS5) - Advanced, Photoshop - Advanced, - Advanced, Axure - Junior Summary: * Collaborated with cross-functional teams of business stakeholders, analysts, architects, developers, web/graphic designers, and copywriters to design, develop, and implement innovative & cutting-edge interfaces * Developed interactive UX prototypes to illustrate & document the optimal online experience and facilitated the user testing studies * Defined specifications for Internet projects following latest online standards, technologies, and trends

User Experience Developer at Garmin International


Job Duties: UI / Front End / HUD - Expert, - Advanced, Evaluate New Business Oportunities - Advanced Software: XML - Expert, HTML - Expert, Microsoft Word - Expert, CSS - Expert, XHTML - Expert, Adobe Creative Suite - Expert, JavaScript - Advanced, Microsoft Excel - Advanced, Illustrator (v.10 to CS5) - Advanced, Axure - Intermediate Summary:* Collaborated with cross-functional teams of business stakeholders, analysts, architects, developers, web/graphic designers, and copywriters to design, develop, and implement innovative & cutting-edge interfaces * Developed interactive UX prototypes to illustrate & document the optimal online experience and facilitated the user testing studies * Defined specifications for Internet projects following latest online standards, technologies, and trends

Software and Technologies

XML (Expert), HTML (Expert), CSS (Expert), XHTML (Expert), Adobe Creative Suite (Expert), Microsoft Word (Expert), Photoshop (Advanced), DreamWeaver (Advanced), Flash (Advanced), Powerpoint (Advanced), MySQL (Advanced), JavaScript (Advanced), PHP (Advanced), Windows (Advanced), FTP (Advanced), ActionScript (Advanced), AJAX (Advanced), Flex (Advanced), Microsoft Excel (Advanced), Microsoft Office (Advanced), Microsoft Outlook (Advanced), Illustrator (v.10 to CS5) (Advanced), SQL (Intermediate), Axure (Intermediate), Freehand, FireWorks, ASP, PhotoPaint, DHTML, XSLT, Adobe After Effects

Style or Genre (if applicable)

Direct Mail, Events/Promotions, Print Production, Web Design, Multimedia, Web Design Software, Web Hosting, Web Marketing, Business & Professional, Personal Productivity, Software Tools, Service, Prototype, Desktop / Electronic Publishing, Digital Imaging

Platforms

SmartPhone, Corporate Identity, e-Commerce, Entertainment, Government/Institutional, Information Technology, Interactive Entertainment, Tourism, Web/Online