Community Representative

Description

We are Nexon America Inc., the North American publishing arm of Nexon Group (1994), a pioneer of interactive entertainment software and the world’s leader in massive multiplayer online games which it developed and introduced in 1996.

Nexon America opened for business in Los Angeles in 2005 to bring the best of online entertainment to North American audiences. The company’s growing library of titles includes the world-famous franchise MapleStory, the online, the role playing fantasy life of Mabinogi and the online multiplayer first-person shooter Combat Arms.

Love online gaming and gaming communities? Want to join part of the next online social revolution? Then join the Nexon Community Team! Nexon America is looking for an enthusiastic, and capable Community Representative who can drive excellent communications to the Nexon gaming community through community forums, direct communication, and through current and future social networking media. This person is familiar with updated trends of online communities and social networking websites. This is an entry level, temporary position.

Responsibilities:
Communicate with Nexon gamers through various media, including official website and forums, and external social networking websites
Support community-based marketing and promotional activities such as prizing fulfillment
Brain storm new, exciting activities which increase gamer engagement with our games and each other
Manage forum communities through communication and forum moderation efforts
Work with the Nexon support team to provide a better service experience through effective communication
Generate effective real-time, and regularly scheduled reports to deliver insight into community discussions about the games and services to development and executive teams
Effectively communicate players’ concerns to the development team to better shape Nexon’s service
Handle day-to-day tasks in alignment with daily goals and/or number of hits on content goals
Perform duties as assigned by the Community Manager