Support Engineer
Description
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Purpose of the
job:
The Support Engineer will be part of our
Core Technology Team.
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Essential
Functions/Responsibilities:
- Answer customer questions about our VR/360 video
platform and mobile app APIs
- Work with other engineers in the team to resolve
customer issues
- Troubleshoot customer problems using documentation and
independent investigation
- Write and edit documentation and knowledge base
articles for the VR platform and APIs
- Work with design and development to ensure customer
feedback is integrated into the product
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Education,
Experience, and Skills Required:
- 2+ years of programming experience in Objective C,
Java, or C#
- Strong written and verbal communication skills
- Ability to troubleshoot problems, research solutions,
and complete projects independently
Education,
Experience, and Skills Recommended:
- Experience with Linux administation
- Experience with Javascript and Node.js
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Working Conditions and Environment/Physical Demands:
- This position will involve working remotely.
- Hours for
this position are based on normal working hours but will require extra hours
pending production needs
- Walking/bending/sitting
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The above statements are intended to describe the general nature and
level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties
and responsibilities associated with it.
Digital Domain 3.0 reserves the right to amend and change
responsibilities to meet business and organizational needs.
This Job is no longer active!