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Purpose of the
job:
The
Facility Operations Manager will be responsible for the management and
administration of the day-to-day facility operations for the company’s
Vancouver BC based studio. The
successful candidate will play a key role in providing the professional
oversight of the studio facility operations and services with a
service-oriented and hands on approach focusing on a positive and timely
response to the concerns and needs of employees and productions. The ideal candidate must be highly
motivated and proactive, client-service results-driven and have a strong
ability to analyze, provide solutions, and implement facility operations and
capital programs. Areas of purview
include building development and maintenance, security, safety, reception,
janitorial, landscaping, pest control, parking lots, general office supplies
and shipping/receiving.
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Essential
Functions/Responsibilities:
- Manages a
team of approximately 5-7 employees including maintenance workers, receptionists,
janitors, shipping/receiving clerks.
Hires, supervises, develops and monitors the performance of the
operations team, while bolstering service and response efforts.
- Works closely with the Senior Manager
to develop plans and manage annual studio operations budgets. Provides and reviews weekly reports to
ensure fiscal responsibility.
Manages repairs and scheduled
maintenance for Buildings, Grounds, and Equipment. Helps design and develop long term
preventive maintenance programs. Acts
as contractor for all onsite construction projects and upgrades around the
facility. - Negotiates with external vendors and
oversees all onsite support vendors including electrical, HVAC, plumbing,
locksmith, key card access systems and onsite physical security.
Partners with Productions and
Departments to design space plans and move schedules that best address and
accommodate the challenges created by fluctuating project teams and the semi-frequent
turnover of project hires and freelancers.
Works closely with the Systems department to facilitate new hire
workstation set-ups. Creates schedules
and facilitates moves for intra and inter office relocations. - Serves as a knowledgeable resource
for all interior space planning, furniture and cubicle reconfiguration. Supports and develops ergonomic
programs. Manages and controls
furniture and fixture inventories.
- Identifies, prevents, addresses, and
eliminates any potential threats to the health and safety of employees, as
well as the security and preservation of physical assets, including but not
limited to: pests, environmental and hazardous waste, electrical and fire
dangers, water and climate damage and any unforeseen threats as they arise.
- Maintains and updates the company’s
Injury and Illness Prevention Program as it applies to the Los Angeles
studio. Conducts periodic fire, health
and safety inspections to ensure OSHA compliance and maintain clear exits,
walkways and loading zones. Creates
program to remove unnecessary debris, chemicals and equipment from areas
located in and around the campus buildings and grounds.
- Manages waste disposal, including the
proper destruction of any and all Intellectual Property materials through a
certified waste vendor program, as well as development of green programs for
recycling documents and materials of a non-secured nature.
- Acts as Co-Producer for Campus
Events, including but not limited to: Wrap Parties, company holiday parties,
movie nights and other planned or impromptu employee campus gatherings.
- Additional tasks and duties as needed
in the course of operations management.
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Qualifications:
Education and/or
Experience Required:
- Minimum of 7 years experience in
Facilities Operations Management with a strong knowledge of building systems
and controls.
- Successful track record in managing
multi-site operations projects and capital projects is a must.
- Demonstrated management and staff
development experience.
Skills,
Abilities, Special Licenses or Certificate:
- Ability to monitor, direct, mentor
and train operations staff to adapt with the ever changing needs and daily
challenges in the service support groups.
- Excellent supervisory and positive
team building skills required with a focus on quality, efficiency, and
customer/client service.
- Knowledge and experience working with
mechanical, plumbing and electrical systems and equipment.
Expertise serving as contractor on
facility development projects.
Knowledgeable of OSHA requirements and
regulations.
Ability to handle all emergency
safety and security issues as they arise.;
Availability to respond 24/7 to emergency campus and security issues. - Detail-oriented, organized and
capable of effective prioritizing and multi-tasking.
- Ability to excel at operating in a
fast paced environment.
- Capable of assuming new
responsibilities and ability to take on new projects with enthusiasm.
- Excellent interpersonal and
communications skills and a collaborative management style.
- Ability to look at situations from
several points of view.
- Proficiency with Windows and MS Word,
specifically Word, Excel and Outlook.
Experience with FileMaker Pro is a plus. Ability to be trained on other systems
related software programs.
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