Community Manager - Mobile Games!

Description

WHO WE ARE

Carbonated is a mobile entertainment studio based on the Westside of Los Angeles and only a 15 minute walk to the beach. Our founders are veterans who’ve honed their craft over decades of industry experience including senior leadership roles at EA, Sony, Zynga & Blizzard. Currently we’re hard at work on Racing Rivals -- the most exciting racing game on the market where you put it all on the line for pinks.

We’re looking for other driven and talented folks who love building product as much as we do.  Experience matters, but that’s only part of what makes someone a critical part of the team.

HOW YOU FIT IN

You’re a passionate and dedicated Community Manager who’s excited to work on our live title Racing Rivals, as well as other super-secret projects. At Carbonated you’ll be part of a team of other gifted individual contributors, including Designers, Artists, Engineers and Product managers, all lead by mobile executives who’ve shipped multiple top grossing hits and operated large scale live services with tens of millions of DAU.

WHAT YOU’RE GOING TO DO

• Continuous player assistance and interaction across all our platforms (forum, social, etc.)

• Write engaging forum posts, social media updates, live streams & videos and other content

• Maintain good community intel to identify issues & insights and communicate to team

• Establish and maintain frequent dialog with key members of the community and streamers

• Develop and enact a dynamic community strategy to engage players and help grow the game

• Establish and report key metrics on a weekly basis, including recommendations

• Stay up-to-date on best practices for community and social media

WHAT’S REQUIRED

• 2+ years experience in game community development

• BA or equivalent experience

• Experience moderating game forums and social platforms

• Experience managing mods, community leaders and streamers

• Strong Photoshop, audio & video editing skills

• Strong written and verbal communication

• Ability to work in a team environment

EXTRA CREDIT

• You understand how important our community of players is and are proud to be their voice

• You’re at your best when working with others. You’re not afraid to speak up, take critique, or push for something you passionately believe in

• Car game experience a massive bonus, car enthusiast a major plus

• You like working on small teams that work fast and iterate often

• You like bikes, dogs and/or kids