Quality Assurance Analyst

Description

NetherRealm Studios is seeking a Quality Assurance Analyst to join our team. Must be able to use test documentation, execute test cases, track defects, and report results. Must possess a flexible and personable approach in a team environment and must be comfortable interacting with other internal and external team members on short and long-term term projects. Ideal candidates will be able to quickly assess oddities and inconsistencies and present them to team leads as concise, reproducible tickets in a managed database. Applicants should have a minimum of 1 year experience as a Quality Assurance Analyst.

• Bug Reporting- Find and report bugs in code, assets and tools. Research and properly update and assign bugs written by other members of the development team. Identify development resources needed to fix bugs. Track bugs to closure. Escalate issues as appropriate, and identify issues that are not following the proper track within the database.
• Build Assessments - Smoke test code and critical assets prior to release to the rest of the development team. Make determinations based on discovered issues regarding whether or not a given set of code and assets should be released to the rest of the development team.
• Team Support – Support the Lead in their daily responsibilities as requested. Analyze departmental challenges being encountered by team members due to process or tools and develop creative solutions and workarounds. Identify causes for potential quality loss or scheduling delay and escalate as needed.
• Internal Tools - Utilize QA tools to expose different testable areas of the game, expedite testing, and manage the Live player environments. Educate other team members in the use of these tools.

• Bachelor’s degree (BS or BA)
  • Potential extenuating circumstances for an applicable Associate’s degree
  • Potential extenuating circumstances for a significant number of years of testing experience
• 1+ years in a software Quality Assurance position
• 1+ years in games desired
  • Experience having shipped a game title on any platform in a development organization desired (with a mobile platform being an added bonus)
• Pays close attention to detail
• Has the ability to communicate clearly, both written and orally
• The ability to accurately troubleshoot and identify software and hardware problems and describe the issue to others in a clear and concise manner
• The ability to complete multiple concurrent tasks in a fast paced environment with minimal supervision under tight deadlines
• Strong computer skills including familiarity with all current Microsoft operating systems, Microsoft Word (or equivalent), Microsoft Excel (or equivalent), and Microsoft Outlook (or equivalent)
• Knowledge of one or more bug tracking databases, including but not limited to: JIRA, Devtrack, Bugzilla, Basecamp, Test Track Pro, or equivalents
• Strong organizational skills and the ability to manage time under tight deadlines
• Strong oral and written communication skills, and the ability to communicate complex and/or detailed information clearly
• Knowledge of video games across multiple platforms and genres
• Knowledge of basic testing concepts including: Test Case usage, Bug writing, Regression testing, and Ad hoc testing
• Knowledge of mobile hardware and mobile software across iOS, Android, and Amazon devices
• General understanding of the mobile free-to-play market and monetization structure