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SideFX

Toronto, Ontario - Canada
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Houdini Associate Technical Consultant

Description

Company Profile

For over thirty years, SideFX has been providing artists with procedural 3D animation and visual effects tools designed to create the highest-quality cinematic results. We are passionate about what our customers do because our roots are in production, both as artists and as pioneering technical innovators. SideFX has been recognized by the Academy of Motion Pictures, Arts and Science several times for its flagship software product Houdini, and its breakthrough procedurally-based technology.

Houdini is used by the world’s top film, TV, and game studios to create blockbuster movies such as Black Panther and Moana, captivating TV shows like American Gods and Game of Thrones, and hit video games like Horizon Zero Dawn and Mafia III. Our customers include Disney Feature Animation, Pixar, Sony Pictures Imageworks, Weta Digital, Blue Sky, Electronic Arts, Microsoft Game Studios, Blizzard Entertainment, and many more.

 

Position Overview

SideFX is seeking a conscientious, proactive technical person with strong Houdini skills and background to join our Customer Success team, within SideFX’s Sales department. As part of the Customer Success team responsible for on-boarding of new customers and assisting growing customers to get the most benefit from our technology, you will be working hand in hand with the team to provide direct technical guidance to a wide variety of our customers. 

You are seen as Houdini guru, communicating Houdini’s capabilities and features to our customers. You’re an excellent listener, with good judgement, who takes the time to understand what each user hopes to achieve and helps them reach their goals. With strong presentation skills and the ability to adapt to your audience, you act as a technology enabler for our customers. Through video conferencing and interactively working with small groups and/or one-on-one, you provide guidance for customers to understand and accomplish Houdini related challenges and tasks.  You help develop and build Houdini skills for artists.

 

As a Houdini Technical Consultant, you will be responsible for the following:

  •  Leading one-on-one and one-to-many technical discussions, guiding customers to optimize Houdini use in their workflows.
  • Collaborating with members of the sales team to facilitate increased Houdini adoption throughout the studio.
  • Enhancing your knowledge and understanding of all areas of our products by being hands-on with our software.
  • Contributing to the creation and revisions of learning materials to be used by our customers.  
  • Sharing customer feedback and new industry requirements with our R&D team to help guide future product development.
  • Other duties as assigned.

 

Required Experience and Skills 

  • Thorough understanding of and practical experience with Houdini software, preferably with two years working knowledge.
  • Experience presenting concepts and communicating value.
  • High skill level of problem-solving and an ability to learn quickly.
  • You are self-motivated and self-directed, while adhering to scheduled appointments.
  • Strong organizational skills with the ability to multitask and work on several subject areas at once.
  • Any production experience in film, tv, or games is viewed favorably.
  • Experience communicating with stakeholders at all levels of an organization, from end-users to C-level executives is an asset.
  • Experience in technical/consultative sales preferred.

We appreciate all candidate interest, but only those with thorough understanding of and practical experience with Houdini will be considered.


Location

Our transit-friendly head office location, directly adjacent to Union Station in the heart of downtown Toronto, is open-concept with a relaxed style that includes casual dress and wraparound views from the 14th floor.

Side Effects Software is an Equal Opportunity Employer. Accommodation will be provided, upon request. 

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