IT Help Desk Administrator

Description

FuseFX has an opening in Los Angeles! We have opportunities at our studio for an experienced and talented Systems Administrator/Desktop Support Expert with a background in television and/or feature film VFX to join our technology team.

The primary focus of this position is artist setup and support.  Secondarily this person functions as backup for render wrangling, software deployment and archival.  Possibly eventually learning and helping with many other things, such as networking and VMWare.

We would prefer candidates with a background in visual effects, animation, post production or video game production and a passion for computer hardware/software.

FuseFX is an Emmy-award winning visual effects and animation studio focused on producing photo-real digital effects for feature film, episodic television, and commercials.

Responsibilities:

• Technical support and general trouble shooting for commercial and custom applications on all platforms
• General system administration for account set up with servers
• Printer set up and support
• Disk usage clean and support
• Workstation setup and deployment on a Windows environment
• Render monitoring and wrangling
• General I.T. support and maintenance duties

Traits of a successful FuseFX Systems Administrator

• In-depth OSX experience: deployment, setup, troubleshooting
• Windows 10 experience, deployment, setup, troubleshooting
• Experience with data wrangling and moving data between networks
• Strong organizational and communication skills
• Familiar with software installation and configuration
• Strong interest in visual effects
• Able to effectively prioritize and execute tasks while under tight deadlines
• Ability to lift 50 pounds to standing height
• Strong technical abilities, critical thinking and problem solving
• Work well in a team environment
• Positive attitude

Bonus Round!

• Any experience with Networking or Microsoft Server/AD
• Experience with render farm systems and management, Thinkbox Deadline a plus
• Experience with data wrangling and moving data between networks
• Ability to troubleshoot issues in artist workflow, pipeline, or hardware
• Any knowledge of Autodesk, Foundry, Adobe, Houdini, or Terragen
• Experience in a production environment

Nothing in this job description restricts the Company’s right to assign or reassign duties and responsibilities to this job at any time. The Company prohibits discrimination in employment against otherwise qualified applicants because of a physical or mental disability and will make reasonable accommodations to enable qualified persons with known disabilities to perform the essential functions of their job consistent with applicable law. The Company will consider qualified applicants with criminal histories in a manner consistent with applicable law.