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Virtual Heroes

Raleigh, North Carolina - United States
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Quality Assurance Specialist


Want to create software that makes a difference? At the Virtual Heroes Division of Applied Research Associates, our goal is to improve our nation’s safety, security, and way of life. Join us!

We’re looking for dedicated, hard-working quality assurance specialist to perform high quality test planning, testing, and managing of all issues from creation to resolution. You will be a key member of a team that is solving real-world problems for military, healthcare, education, and commercial customers. You will serve multiple projects simultaneously, so agility, poise, focus, and communication skills are a must.

Why Work For Us?

  • The opportunity to make a real impact. Everyone who works here is important, from new faces to those who have worked here since the beginning. Your contribution matters—you won’t be just a number!
  • Flexible, reasonable hours. We encourage all employees to have a good work/life balance. We do not believe in burning you out! We invest in our people and want you to be happy with us for the long-haul.
  • Competitive salaries and outstanding benefits. We provide generous retirement contributions; medical, dental, and vision coverage; company-paid life and long-term disability insurance; and annual performance bonuses.

Job Responsibilities

  • Champion quality assurance within the studio to push for the best, bug-free products possible.
  • Maintain an accurate, up-to-date bug database, providing a step-by-step process to recreate any issues.
  • Thoroughly test throughout all stages of development.
  • Work closely and communicate efficiently with the development team and producers to ensure all issues are known.
  • Work quickly and efficiently to meet deadlines.
  • Proof-read all written in-game content before any build release.
  • Create build release notes, installation instructions, and any other additional documentation for client distribution.
  • Assist in creating test plans to verify features, functionalities, and performance during development.
  • Organize external/internal play testing events including multiplayer testing.

Job Requirements:

  • Candidates selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
  • Bachelor’s degree *or* 6+ years’ equivalent experience. 
  • Excellent communication and writing skills.
  • Self-directed, problem solver with a desire to contribute to a uniquely creative environment.
  • Must be able to multi-task and thrive in a fast-paced team environment.
  • Extremely organized & detail oriented with consistent follow-through.
  • Experience with bug tracking software.
  • Up to date knowledge of computer hardware, software, and operating systems.

Preference to applicants with one or more of the following:

  • Experience in the gaming, entertainment, or simulation industry.
  • Experience creating test plans and test cases.
  • Experience with Atlassian JIRA.
  • Experience with AGILE software development process.
  • Mastery of MS Word and Excel.

Company Information:

At Virtual Heroes we create immersive, 3D interactive learning solutions and high-fidelity synthetic virtual environments. As a division of Applied Research Associates (ARA), we work with scientists and engineers of many disciplines and diverse backgrounds to enhance the creativity and innovation of the mission-critical solutions we provide to our customers.

ARA is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems. Founded in Albuquerque, NM in 1979, ARA currently employs over 1300 professionals and is rapidly growing. Our culture supports our exceptional staff of valued employees and encourages professional growth through continued higher education, participation and publication at technical conferences, and membership in professional organizations. As an ARA employee you are encouraged to generate new ideas and bring those ideas to life. ARA offers competitive salaries and outstanding benefits including stock ownership, medical and dental coverage, long-term disability insurance, life insurance, a 401(k) profit-sharing plan, and annual bonuses. For additional information and an opportunity to join this unique workplace, please visit our website at

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