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Madison Square Garden Entertainment

Burbank & New York City, - United States
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Director Production Technology


Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment experiences. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian, and has announced plans to build a second MSG Sphere in London, pending necessary approvals. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including Tao, Marquee, Lavo, Avenue, Beauty & Essex and Cathédrale. More information is available at

Role Summary

The Director of Production technology will play a pivotal role in developing key entertainment technical solutions. They will manage technical and production vendor relationships and guide projects with a technical focus from conception through deliverables.

The Director of Production Technology must have the ability to communicate effectively across departments and external resources. As well as being very technically minded the Director of Production Technology will be point contact for technical development within the project, tracking deliverables, budgets, testing and final approval.

The ideal candidate will have a mix of technical knowledge and business sense. Communicating intricate technology solutions between top executives and engineers will be an essential and daily used skill set. They will have a spark and passion for this work and are willing to challenge the status quo while balancing the needs of clients and company. The candidate will be constantly learning about the latest technologies and understanding the technical implications of such technologies as they relate to Sphere. They must have amazing interpersonal skills and the ability to stay calm whilst operating within a high pressure fast passed environment.

Specific Functions/Activities 

  • Develop and maintain key customer and vendor relationships
  • Identify, develop and implement production technical solutions
  • Present new and inventive technical solutions to Productions, construction and Ventures teams
  • Initiate and maintain projects, communicating budgets, milestones and deliverables
  • Develop, document and implement key testing, quality assurance, and maintenance solutions across existing technical solutions
  • Work to plan and implement workflow designs to keep pace with and plan for future requirements.


  • 8+ years of working with entertainment technologies
    • Specific focuses on live and theatrical automation, LED and Video systems, show control, lighting systems and the live events industry.
  • Experience with large scale construction or event-based projects
  • Proven track record of project and/or product management
  • Expertise in manufacturing processes including 3D modeling, software and basic engineering principles

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