Tech Ops Render Wrangler

Description

FuseFX has an opening in Atlanta!  We have opportunities at our studio for an experienced and talented Tech Ops Render Wrangler with a background in television and/or feature film VFX to join our technology team. The primary focus of this position is the management of renders as needed by production.  Secondary function will be as a help desk representative, helping with physical setup, artist support, and potentially growing into more.

All of FuseFX’s technical roles involve both technical and interpersonal components, ensuring systems are technically sound while maintaining open communication both within the department and with production teams. 

FuseFX is an Emmy-award winning visual effects and animation studio focused on producing photo-real digital effects for feature film, episodic television, and commercials.

Responsibilities

• Monitoring, managing and keeping the render farm running at maximum capacity.
• Troubleshoot failed and stalling tasks on the render farm; identify bottlenecks and work to streamline processes.  Escalate problems as needed.
• Workstation Imaging and Software deployment systems maintenance (Windows and Mac)
• Imaging and maintenance of desktop and mobile workstations
• End-user support for production and artists
• Account creation and administration
• Assist with troubleshooting and supporting all hardware and software
• Monitor IT queue for incoming tickets, assist with triage
• Creation and maintenance of documentation
• Assist with moving computers, servers and any other IT hardware

Traits of a successful FuseFX Tech Ops Render Wrangler: 

• 1-2 Years’ experience in an IT support role
• Knowledge of Windows Active Directory administration
• Thorough understanding of Microsoft Windows 10 and MacOS 10.13 and above
• Good working knowledge of Office365
• Strong knowledge of Microsoft Deployment Toolkit (MDT) and Windows Deployment Services (WDS)
• Scripting experience is a plus (Powershell)
• Knowledge of desktops, laptops, printers, mobile devices, and all peripherals including audio/video devices in an enterprise environment.
• Previous film industry and/or television experience is a plus
• Excellent communication and organizational skill with strong attention to detail
• Self-motivated with the ability to multi-task, prioritize and problem solve
• Flexible and available for extended hours when needed

• Strong interest in and ideally some experience with visual effects
• Experience with render farm systems and management a plus
• Experience with data wrangling and moving data between networks a plus
• Able to effectively prioritize and execute tasks while under tight deadlines
• Ability to lift 50 pounds to standing height

Nothing in this job description restricts the Company’s right to assign or reassign duties and responsibilities to this job at any time. The Company prohibits discrimination in employment against otherwise qualifies applicants because of a physical or mental disability and will make reasonable accommodations to enable qualified persons with known disabilities to perform the essential functions of their job consistent with applicable law. The Company will consider qualified applicants with criminal histories in a manner consistent with applicable law.