Description
*Note: Due to the Covid-19 pandemic, in order to keep all of our employees and candidates safe, SideFX is hiring and onboarding remotely.
Position Overview
The Education Account Manager will work closely with post-secondary institutions and instructors in Film and Game Programs around the world. The role calls for someone who can create meaningful relationships with a variety of personalities, understand the customers context and translate their needs into tactical solutions. The Education Account Manager will support existing customers by coordinating workshops, events, certification and student outreach. Moreover, this role will proactively identify prospective and new customers in order to build future relationships. This role will work closely with our Training Leads who create content for the learning management system, as well as our Senior Education Coordinator.
Key Duties and Responsibilities
- Execute the SideFX vision that meets department goals, delivers a personal touch to customers and strengthens internal teams
- Create, cultivate and manage close relationships with certified partners and schools that could become certified partners
- Outreach and onboarding for prospective or new customers
- Work with the Senior Education Coordinator to administer the certification program, including outreach to prospective partners and industry judges
- Identify opportunities and create presentations to schools on a range of topics (Careers, new features in Houdini, curriculum recommendations, industry insights)
- Collect feedback from our annual survey to present opportunities or adjustments to current programming
- Schedule and coordinate Training Leads to deliver technical presentations, training or events for post-secondary institutions
- Evangelize our learning management system, Houdini Insight and other instructor support tools (Slack, Houdini Office Hours)
- Oversee and work with the Technical Operations team to implement the student licensing program
- Manage the sale of licenses to schools and liaise with the Senior Education Coordinator to facilitate
- Manage license requests, renewals and studio training licensing for all education customers
- Liaise with marketing to manage and curate school reels
- Assists with account management by contributing to the onboarding process with the goal of building lasting customer relationships
- Actively identifies and forwards key opportunities to the Education and Training Manager
- Some international travel will be required to attend conferences or to visit customers (when it becomes safe to do so)
Requirements
- Possess a university level degree or equivalent where there is clear applicability to this role
- Strong interpersonal and initiative skills with the ability to work both independently and collaboratively as part of a team
- Strong leadership and project management skills with the ability to establish clear direction, helping others achieve their best work
- Excellent written and verbal communication skills
- Outstanding strategist with persuasive closing skills and a strong analytical ability
- Has a strong customer focus with demonstrated success in cultivating long-term relationships
- Strong ability to multitask
- Demonstrates high performance with a proven track record of success in taking a leading role with an organization to build new programs
- Experience in a creative field will be considered an asset
- Experience supporting communities, preferably with post-secondary institutions is preferred but not required
Company Profile
For over thirty years, SideFX has been providing artists with procedural 3D animation and visual effects tools designed to create the highest-quality cinematic results. We are passionate about what our customers do because our roots are in production, both as artists and as pioneering technical innovators.
SideFX has been recognized by the Academy of Motion Pictures, Arts and Science multiple times - including with an Oscar® - for the development of our Houdini software, and its breakthrough procedural-based technology.
Houdini is used by the world’s top film, TV, and game studios to create blockbuster movies like Spider-Man, The Lion King and Godzilla vs. Kong, TV shows like The Crown, Game of Thrones and S.W.A.T., and video games like Ghost Recon, Far Cry and Age of Empires. Our customers include Disney Feature Animation, Pixar, Sony Pictures Imageworks, Weta Digital, Electronic Arts, Microsoft Game Studios, and many more.
Visit https://www.sidefx.com/careers/ for a full list of our current job openings.
Location
Our transit-friendly head office location, directly adjacent to Union Station in the heart of downtown Toronto, is open-concept with a relaxed style that includes, casual dress, and wraparound views from the 14th floor.
Toronto office; Other locations will be considered within our company’s possibilities.
SideFX is committed to inclusion and diversity. We encourage all qualified applicants to apply. Accommodation will be provided to candidates with disabilities, upon request.